“Your communication skills are not only essential to your being understood, but they contribute to the overall impression you make,” says Sandra Naiman, author of “The High Achiever’s Secret Codebook: The Unwritten Rules for Success at Work.” “If you are lacking in this area, others might conclude that you are generally careless, less than competent and perhaps not as intelligent or crisp as your peers.”
Wow. This last sentence speaks volumes about first impressions as well as to the older job-seeker. Here are some great thoughts to help you up your game.
Are you always repeating yourself? Naiman says that a lack of eye contact or other body language can keep your words from being heard. Also talking too loudly or too softly can interfere with getting your message across.” To ensure you are understood, turn toward the person you are talking to, project your voice and don’t talk too fast”. This is especially good for the hard-of-hearing person.
Do co-workers look away or appear distracted when you are speaking? Then, maybe you’re rambling. “Going on and on or providing more information than necessary can result in losing the attention of the listener,” Naiman says. State your point —and move on. Being direct and cutting to the chase when you’re speaking not only makes your message clearer, but you’ll be seen as more commanding, in a good way.
Does it feel like you’re in the same conversation over and over again? Start listening to what others around you are saying, instead of talking. Stop formulating an answer. You’ll be surprised at how much more productive your conversations become when you take into account the other person’s point of view.
Question: What did you learn from this?
Adapted from an article by Kaitlin Madden, http://www.theworkbuzz.com/find-the-job/the-right-job/communication-at-work/